Engage and Onboard your Employees

Employee Engagement & Onboarding

Employee engagement is a critical driver of organisational success. Organisations with engaged workers are more likely to stay competitive and resilient – concepts that are valued in this day and age. When employees are engaged, they remain committed to the organisation’s mission. They are more productive, motivated and innovative leading to improved performance, profitability and a positive work environment. On the other hand, disengaged employees can lead to significant losses in productivity, customer satisfaction, and overall company performance.

Employee Disengagement

Employee disengagement describes a state of detachment, both cognitive and emotional, from one’s work. While possessing the necessary skills and abilities, disengaged employees often perform the bare minimum required. This can be likened to the experience of Singaporean reservists recalled for duty after completing their full-time National Service in the 70s to 90s; many are unmotivated and simply aim to get by. This lack of engagement can manifest in several ways.

  • Reduced productivity
  • Increased absenteeism
  • Higher turnover rates
  • Lower morale
  • Poor customer service
Onboarding in preventing disengagement
 
One effective way to prevent employee disengagement is by way of onboarding. Onboarding refers to the process when new hires are first introduced to the organisation, its culture, values, policies, and their specific roles and responsibilities. It’s not about showing the new hires to their workstations and completing certain paperwork, but rather onboarding aims to set the new hires for success and how they can meaningfully contribute to the company’s mission and culture. Here are some ways that you can structure your onboarding process to maximise employee engagement:
 
Clarifying Role Expectations
 
Clearly defined role expectations are crucial for employee engagement. When employees are unsure of what’s expected, they may develop their own interpretations, leading to disengagement and frustration. Onboarding plays a vital role in clarifying organisational expectations and individual roles and responsibilities. The DISCAsiaPlus report on team roles can strengthen this aspect. DISCAsiaPlus team roles offer a succinct handle of their roles in a four-letter acrostic. The profile role of “Planner” is SAFE which stands for
 
Stability and safety before results
Always strives for improvements
Facts and figures before decisions
Efficient and loyal
 
(There are 19 roles in total in the DISCAsiaPlus model). In addition, participants are able to understand their integral role within the team and its relevance in today’s workplace.
 
Introducing Company Culture, norms and Values
 

Connecting employees to the company’s culture, norms, and values is essential for fostering engagement. Employees who identify with the organisation’s history and mission are more likely to remain engaged and motivated. Beyond company stories, understanding the organisation’s culture and norms—the “how we do things here”—is equally important. Employees who don’t align with these norms can feel excluded and displaced within their teams. The DISCAsiaPlus team summary report can be a valuable tool for team leaders in this regard, providing a quick overview of the dominant personalities within the organisation.

Building Relationships and Social Integration

Facilitating social integration and relationship building for new hires can be challenging and it requires an understanding of human behaviour and interpersonal dynamics. The stronger an employee’s connections within the team, the greater their engagement. The DISCAsiaPlus team summary report can be a valuable resource here, highlighting team members’ similarities and differences and providing insights into effective collaboration and management strategies. For team leaders, this report offers indispensable guidance and practical suggestions for team building.

Providing Opportunities for Growth and Development

Employees quickly disengage when their skills are under utilised and they lack opportunities for growth and development. The DISCAsiaPlus individual report can assist HR and team leaders in maximizing employee strengths and mitigating potential risks by identifying suitable work environments. Career growth and insights on how to lead and manage employees are equally important in employee engagement. When employees understand that the company is invested in their development, they are more likely to feel engaged and motivated to perform at their best.

Conclusion

Disengagement is a costly affair for the organisation. A robust onboarding program is crucial for combating this issue by establishing a clear framework and setting expectations that motivate and engage new hires from the start. Onboarding isn’t just a one time activity but a continuing process that requires the active participation of team and HR leaders. By continually engaging new employees, providing development opportunities, and leveraging tools like DISCAsiaPlus profiling, companies can set the stage for a workforce that is motivated, loyal, and productive from day one.

 

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